Warranty
Our 12-month limited warranty covers eligible Funbrews products against defects in materials and workmanship under normal household use.
📦 Products Covered
This Limited Warranty applies to eligible Funbrews products purchased new from:
- www.funbrews.com
- An official Funbrews marketplace store
- An authorized Funbrews retailer or distributor
Covered products may include: Espresso Machines, Coffee Grinders, Drip Coffee Makers, Milk-Frothing Appliances, and Other Eligible Appliances.
👤 Who Is Eligible & Warranty Period
Who Is Eligible: This warranty applies to the original purchaser of an eligible product. A valid proof of purchase is required, such as:
- Order number
- Sales receipt
- Retail invoice
- Payment record
- Other documentation showing the purchase date, product, and authorized seller
Warranty Period: The warranty period begins on the original purchase date shown on the valid proof of purchase and continues for 12 months. Submitting a warranty claim does not restart or extend the original warranty period.
⏳ 30-Day Guarantee vs 12-Month Warranty
| Period | What's Covered |
|---|---|
| 30-Day Guarantee (First 30 days after delivery) |
For products purchased directly from www.funbrews.com, issues reported within 30 calendar days after delivery may be handled under the Funbrews 30-Day Money-Back Guarantee. You may request: Troubleshooting, Replacement parts, Product replacement, Eligible return and refund. |
| 12-Month Warranty (After 30 days) |
After the 30-day return period has ended, eligible product defects will generally be handled under this 12-Month Limited Warranty: Defect evaluation, Technical support, Replacement parts, Repair or replacement. |
✓ What This Warranty Covers
Funbrews warrants that an eligible product will be free from defects in materials and workmanship under normal household use during the warranty period. Covered defects may include confirmed failures involving:
📝 How to Submit a Warranty Claim
📜 What You Need to Prepare
🛠 Warranty Remedies
If Funbrews confirms a covered defect, Funbrews may, at its option and as reasonably appropriate to the issue:
- Provide troubleshooting or technical support
- Send a replacement part or accessory
- Repair the product
- Replace the product
- Provide a refund where repair or replacement is not reasonably available
- Offer another remedy required by applicable law
📦 Return Authorization & Shipping
If Funbrews confirms that a product has a covered defect and determines that the product must be returned, Funbrews will generally provide an authorized prepaid return label within the original country of purchase. Funbrews will also cover reasonable standard shipping for an approved replacement product.
🧹 Cleaning, Descaling & Maintenance
Customers are responsible for performing normal cleaning, descaling, and maintenance described in the product manual. Warranty coverage may be denied when a product failure is caused by:
- Failure to descale the machine
- Heavy mineral buildup
- Blocked internal passages
- Dried milk residue
- Coffee oil accumulation
- Grinder blockage caused by unsuitable materials
- Improper maintenance
Need to file a warranty claim?
Email: support@funbrews.com
Mon-Fri, 8:00 a.m. - 5:00 p.m. PT
Contact Support